Philip Kotler and Kevin Lane Keller, «Marketing Management», 12th Edition

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Tác phẩm kinh điển Market- ing Management (ấn hành lần đầu năm 1967) của Kotler (76 tuổi) đến nay tiếp tục tái bản lần thứ 12 và nhiều tác phẩm nghiên cứu khác trong đó có Marketing Insights From A to Z đều được xem là cẩm nang gối đầu giường cho nhiều thế hệ doanh nhân. Chính tác phẩm này đã đưa Philip Kotler trở thành nhà tư tưởng trong lĩnh vực marketing hiện đại

Philip Kotler and Kevin Lane Keller, «Marketing Management», 12th Edition
Prentice Hall | ISBN: 0131457578 | Year: 2005 | 826 Pages | PDF | 99 Mb

This worldwide best-selling book highlights the most recent trends and developments in global marketing-with an emphasis on the importance of teamwork between marketing and all the other functions of the business. It introduces new perspectives in successful strategic market planning, and presents additional company examples of creative, market-focused, and customer-driven action. Coverage includes a focus on customer relationship management, partner relationship management, the Internet and its effects and uses, brand building and brand asset management, alternative go-to-market channels, and marketing around the globe. Chapter topics discuss building customer satisfaction, market-oriented strategic planning, analyzing consumer markets and buyer behavior, dealing with the competition, designing pricing strategies and programs, and managing the sales force For marketing managers who want to increase their understanding of the major issues of strategic, tactical, and administrative marketing-along with the opportunities and needs of the marketplace in the years ahead.


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